SUPPORT

Whether it’s BMS App downloads, wiring checkups, manuals and guides or warranty details, this page is designed to assist. To ensure electrical systems are safe we recommend always using a qualified professional for any electrical work and to keep your batteries isolated and charged regularly when not in use.

BMS APP Downloads

Cranking Battery APP

FAQs

Cranking Battery Manual

DC-DC Charger Connection Instructions

Bluetooth App Information

Deep Cycle Battery IOS App (later models)

https://apps.apple.com/us/app/jk-jbms/id1425725691

https://apps.apple.com/us/app/xiaoxiang-bms/id1375405426

Password 1234

Cranking Battery APP (later models)

Android

https://play.google.com/store/apps/details?id=com.dc.battery.monitor2&hl=en_AU&gl=US

Apple IOS

https://apps.apple.com/us/app/id1115492033

Warranty and Conditions 

We offer, 5 year warranty on all products from purchase date, unless stated otherwise.

This warranty isn’t transferable and can only be used by the person who bought the battery.

The cost to recharge the battery isn’t covered under this warranty, and there may be a fee for this service.

If your Green Marine Lithium battery is found to be defective (and isn’t just discharged or flat) during the warranty period, we’ll replace or repair it, free of charge. We reserve the right to test any battery that’s presented for a claim. 

This warranty does not cover the following:

Damage caused by normal wear and tear

Damage caused by operating the equipment in a manner outside that specified

Accidents & misuse 

Lack of maintenance & neglect

Natural disaster or other external causes

Modification, alteration or tampered by/with a person/s not authorised by us to provide service (not including standard periodic maintenance)

This warranty doesn’t cover a battery that:

You no longer want or have changed your mind about

You’ve found at a cheaper price elsewhere

Has been modified in any way

You’ve had incorrectly fitted or applied

Fails because of improper charging, incorrect fitment, broken container or cover, or

Fails because of damage caused by fire, excessive heat, floods, wreckage, explosion, freezing, damage caused by abuse, neglect or the use of special additives introduced to the battery

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You’re entitled to a replacement or refund for a major failure, as well as the compensation for any other reasonably foreseeable loss or damage. You’re also entitled to have the goods repaired or replaced if they’re not of acceptable quality, and if the failure doesn’t amount to a major failure.

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