SUPPORT

Support

Australian Made lithium systems. Real-world performance. Built to be serviced not thrown away! For safety, always use a qualified professional for any electrical work and keep your batteries isolated and charged regularly when not in use.

BMS App Downloads

Bluetooth App information

Ensure your phone is not paired with other Bluetooth devices during first connection. If you still cannot connect, email photos of your setup and a short screen recording to info@greenmarinelithium.com .

Manuals, Guides and Wiring

Safety Data Sheet (SDS)

Material safety information and handling notes for Green Marine Lithium and All Terrain Energy lithium batteries.
Version 1 Released 2026 (LiFePO₄ deep cycle and starter/cranking batteries, 12V–48V)

Download SDS (PDF)

FAQs

Looking for common answers? See our dedicated FAQ page.

Open FAQs

Warranty and Conditions

We offer a 5 year warranty on all products from purchase date, unless stated otherwise. This warranty is not transferable and can only be used by the original purchaser.

The cost to recharge a battery is not covered. A fee may apply for this service.

If your Green Marine Lithium battery is found to be defective during the warranty period (and is not simply discharged), we will repair or replace it at no charge. We reserve the right to test any battery presented for a claim.

What is not covered
  • Normal wear and tear
  • Operation outside specified conditions
  • Accidents and misuse
  • Lack of maintenance or neglect
  • Natural disasters or external causes
  • Modification, alteration, or tampering by unauthorised persons (excluding standard periodic maintenance)
Cases where warranty does not apply
  • Change of mind or found cheaper elsewhere
  • Any modification to the product
  • Incorrect fitment or application
  • Improper charging, incorrect fitment, broken container or cover
  • Damage from fire, excessive heat, flood, wreckage, explosion, freezing, abuse or neglect
  • Use of additives introduced to the battery

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure is not a major failure.

Need help?

Email info@greenmarinelithium.com with photos of your installation (wiring, charger, devices) and a description of the issue.

Contact Support